Global Privacy & Data Protection Policy

Version 1.0 · Effective Date: 9 October 2026

This Privacy Policy explains how soundquantums collects, processes, stores, protects, and discloses personal data when you visit https://soundquantums.com, interact with our intake forms and communication channels, or contract our remote audio engineering services.

1. Data Fiduciary Identity & Statutory Compliance

• 1.1 Legal Identity: soundquantums is a commercial sole proprietorship operated by Anurag Soni with its principal place of business at 542, Vaishali Nagar, Jaipur, Rajasthan 302021, India. Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), soundquantums acts as the Data Fiduciary. Under the General Data Protection Regulation (GDPR – EU/UK), soundquantums acts as the Data Controller.
• 1.2 Statutory Grievance Redressal Officer: In accordance with Section 6 of the DPDP Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, our designated Grievance Officer is:
  • Officer Name: Anurag Soni
  • Title: Grievance Officer & Data Protection Officer, soundquantums
  • Physical Address: 542, Vaishali Nagar, Jaipur, Rajasthan 302021, India
  • Dedicated Contact: connect@soundquantums.com | Phone: +91-8094178500
  • Statutory Timelines: We formally acknowledge all privacy complaints and grievances within forty-eight to seventy-two (48–72) hours of receipt, and provide a comprehensive resolution within fifteen (15) to thirty (30) calendar days.
• 1.3 Statutory Multi-Language Notice (Section 5(3) DPDP Act): In compliance with Section 5(3) of India’s DPDP Act, 2023, this privacy notice is presented in English. If you require this policy translated into Hindi or any of the 22 languages specified in the Eighth Schedule to the Constitution of India, email connect@soundquantums.com, and a verified translated copy will be furnished promptly without charge.
• 1.4 Scope Limitations: This policy applies strictly to data collected directly by soundquantums. It does not govern external third-party platforms you utilize to transfer audio or interact with us (including Google Drive, Dropbox, WeTransfer, WhatsApp, Instagram, or YouTube), which maintain separate, independent privacy policies.

2. Categories of Personal Data Collected

We collect only the personal information strictly necessary to fulfill audio post-production services, execute invoices, and maintain website security.

Prohibition of Sensitive Data: soundquantums does not solicit, collect, or process government identity card numbers, financial account passwords, health information, religious beliefs, or biometric voiceprints for user identification.

3. Purpose & Lawful Grounds for Processing

We process your personal data strictly under valid legal grounds recognized under the DPDP Act (2023) and GDPR:

Strict AI Training Prohibition: soundquantums will never sell, license, lease, or monetize your personal data or submitted audio files. We strictly forbid the ingestion of your unreleased audio stems, vocal tracks, or personal data into public or private artificial intelligence, machine learning, or neural network training models.

4. Cookies, Local Storage & Tracking Technologies

• 4.1 Essential & Functional Cookies: Essential cookies are required to operate soundquantums.com securely, facilitate contact form submissions (WPForms anti-spam tokens), and render typography (Google Fonts). These cookies do not store personally identifiable data and cannot be disabled without breaking website functionality.
• 4.2 Analytics & Advertising Cookies: We utilize Google Analytics 4 (via Google Site Kit) to measure aggregate website traffic. These analytical scripts load strictly after you grant affirmative consent on our website cookie banner.
• 4.3 Equal Ease of Consent Withdrawal: In compliance with Section 6(4) of the DPDP Act and GDPR Article 7(3), you can withdraw cookie consent at any time as easily as it was granted. You may click the “Manage Consent” button located at the bottom-left of our website or clear your browser cookies to reset preferences immediately.

5. Third-Party Data Disclosures & International Transfers

We do not sell personal data. We disclose personal data exclusively to vetted service providers who assist our technical and commercial workflows under confidentiality obligations:

• Infrastructure & Web Hosting: Hostinger International Ltd. (secure server hosting and database storage);
• Email & Workspace Productivity: Google LLC (Google Workspace for business communication and cloud storage);
• Messaging & Communication: Meta Platforms, Inc. (WhatsApp Business for direct customer communications);
• Audio File Transfer Services: Google Drive, Dropbox Inc., WeTransfer B.V. (encrypted audio transfer and delivery);
• Authorized Payment Aggregators: Razorpay Software Pvt. Ltd., Cashfree Payments India Pvt. Ltd., Stripe Inc., Wise Payments Ltd., and scheduled commercial banking institutions;
• Professional Legal & Accounting Advisors: Certified Chartered Accountants and legal practitioners for statutory compliance;
• Statutory Authorities: Law enforcement or regulatory bodies solely where mandated by a formal judicial order or statutory subpoena.

Cross-Border Transfers: soundquantums operates from Jaipur, India. When data is transferred to cloud servers located outside your jurisdiction (including the United States and the European Union), we ensure our vendors utilize standard contractual clauses (SCCs) or adequacy safeguards recognized under global privacy laws. All data transfers out of India conform to statutory directives under the DPDP Act.

6. Data Retention Schedule & Automated Purge Policy

Personal data is retained only for as long as necessary to achieve the contracted purpose or satisfy statutory obligations:

• Audio Stems, Multitracks & DAW Sessions: Retained locally for thirty (30) calendar days following final delivery and Full Payment, after which all project files are permanently purged from active workstation storage. Clients must maintain their own backups.
• Unconverted Project Inquiries: Retained for twelve (12) months from the date of initial contact, then permanently deleted.
• Client Contact History & Communications: Retained for three (3) years to handle follow-up mastering revisions and verify previous project settings.
• Invoices, Payment Records & Tax Documentation: Retained for eight (8) financial years to fulfill mandatory statutory requirements under Indian taxation and GST regulations.
• Public Reviews & Testimonials: Retained indefinitely until consent is withdrawn.

7. Statutory Privacy Rights

You possess specific statutory rights regarding your personal data. To exercise any right, contact our Grievance Officer at connect@soundquantums.com. We respond to all verified requests within thirty (30) calendar days without fee.

• 7.1 Universal Rights: You may request confirmation of whether we process your data, access a copy of personal information we hold, request corrections to inaccurate data, request deletion of data (subject to tax record retention laws), and withdraw consent previously granted.
• 7.2 Indian Residents (DPDP Act, 2023):
  • You have the right to receive an accessible summary of your personal data and the identities of data processors with whom it has been shared;
  • You have the right to prompt grievance redressal through our Grievance Officer (Clause 1.2);
  • You have the right to nominate an individual who shall exercise your data rights in the event of death or incapacity;
  • If your grievance is unresolved within thirty (30) days, you have the statutory right to lodge a formal complaint with the Data Protection Board of India.
• 7.3 European Union, EEA & UK Residents (GDPR): You have the right to restrict or object to processing, the right to data portability, and the right to lodge a complaint with your regional supervisory authority (such as the UK Information Commissioner’s Office – ICO).

8. Security Safeguards & Incident Notification

• 8.1 Technical Safeguards: soundquantums enforces commercial-grade technical and organizational measures to safeguard your personal data and unreleased music: SSL/TLS 256-bit encryption across soundquantums.com, multi-factor authentication (2FA) across administrative accounts, local disk encryption on studio workstations, and scheduled file purging.
• 8.2 Data Breach Notification Protocol: In the unlikely event of a verified personal data breach, soundquantums will notify the Data Protection Board of India (and CERT-In where applicable under Indian law) and affected users without undue delay, outlining the nature of the breach, affected records, and remedial mitigation measures taken.
• 8.3 Children’s Privacy: Our website and services are intended exclusively for individuals aged 18 and older. We do not knowingly collect personal data from minors without verified parental or legal guardian consent. If we identify data submitted by a minor without consent, it is immediately deleted.
• 8.4 Third-Party Performers in Client Audio: Where submitted stems embody the recorded voices or performances of session vocalists, voice actors, or podcast guests, the Client represents and warrants that it holds full legal consent to submit such recordings to soundquantums for engineering processing.

9. Policy Amendments & Contact

We reserve the right to modify this Privacy Policy to reflect evolving technological or legal standards. Revisions will be published on this page with an updated effective date. Material updates affecting client data handling will be communicated to active clients via email.

Data Protection & Grievance Contact:
soundquantums
Attn: Anurag Soni (Grievance Officer)
542, Vaishali Nagar, Jaipur, Rajasthan 302021, India
Email: connect@soundquantums.com | Phone: +91-8094178500
Website: https://soundquantums.com